Refund policy
Returns & Exchanges
At La’ Agra, we take immense pride in the quality and craftsmanship of our South Asian-inspired garments.
We want you to love your La’ Agra purchase! As a reminder we a small business who makes everything in small batch production with local artisians and limited edition fabrics. Once our pieces sell out they are gone for good, no restocks!
Returns
- Eligible apparel may be returned within 7 days of delivery. Once your return request is approved you will have 7 days to mail your item(s) back. Items mailed back after the window closes are only eligble for store credit.
- Items must be unworn, unwashed, undamaged, scent- and stain-free, with all original tags and packaging.
- All returns are inspected and approved at our discretion; non-eligible items will be sent back to you.
- Final sale (no returns or exchanges): all accessories, items marked sale
- Any item bought with a discount or during a promotional period (this includes but is not limited to pre-orders, Black Friday etc.) are only eligble for store credit 14 days after delivery. For Pre-orders if you are unsure of your size please indicate a back up size in the order form to be eligable for an exchange.
- A flat $15 shipping fee +5% restocking fee is deducted from your refund; original shipping if paid by customer is non-refundable.
- Returns are only eligible for online orders only, in store purchases are final and only eligble for store credit
Exchanges
- Eligible apparel may be exchanged within 14 days of delivery.
- Exchanges for size or color of the same are subject to availability. You can also exchange for different item in stock of equal value.
- Items must be unworn, unwashed, undamaged, and in original condition with tags attached. Items marked as final sale are not eligible to be exchanged.
To start a return or exchange:
- Visit laagra.com, hover over account and click returns in the portal
- Enter your order number and zip code
- Select your item and reason for the return
- Choose an alternative size / item, store credit or refund
- Print label, and drop off at USPS (please ensure it is dropped off within the window or your return request maybe cancelled)
- You can also email us at info@laagra.com; please expect a response in 24-48 hours. We respond to all emails M-F from 9 AM - 5 PM EST.
Get in Touch
If you have any further questions about your order, please reach out to us with your name and order number at info@laagra.com or fill out our online contact form. Our team aims to get back to you within 2-4 business days; Monday - Friday 9 AM - 5 PM EST
Thank you for choosing La’ Agra! We appreciate your trust and support and are always here to ensure you have the best possible shopping experience.
